i love dry bar but seriously this app is configured for like ios7 please step it up
i love dry bar but seriously this app is configured for like ios7 please step it up
So if you are just trying to book a simple appointment for yourself it works fine. I was trying to book for 2 and I had to book 2 separate appointments and put the names in the comments.
This app comes in handy for scheduling appointments and checking for availabilities between locations. One very useful improvement; however, would be seeing the number of credits you have left based on the monthly membership plan. Look forward to future releases!
Really annoying that I can’t activate my account to book appt. tried multiple times and checked spam. Worthless.
The App doesn’t let me schedule an appointment on the last week of March 2018: that week doesn’t show up in the calendar when trying to book an appointment 😣
I received a Drybar Gift Card over the holidays and was frustrated that I cannot add the gift card details to my account for future use. This addition would be a nice add-on.
Maybe I’m more obtuse than I thought. While I appreciate the location-enabled feature to locate the nearest one, I’m not always entirely sure how convenient or the exact location of their recommendation while I’m in the midst of booking. Even if it’s elsewhere on their app, that is when I need access to the information.
Never shows I’ve cancelled an appointment. Sometimes says my validation doesn’t work and many times just freezers
Not being able to make an appt. for a Saturday/Sunday is inconvenient. I had been told that this was a bug from an update but this has yet to be fixed. Also, I wish I could keep track of my barfly membership through the app.
I love the convenience of this app, but for the last six months the calendars have been overlapping in the app so I can’t choose dates to book on Saturday’s or Sundays because I can’t tap them. I have looked and looked for a solution and have not found one. I have called and could not get through to anyone who could help me after being on hold for 30 minutes. I have deleted and reinstalled the app twice.
I love this app. It’s super convenient to book and cancel appointments. However, I don’t want to login with my email address and password every time I use this app. Please allow users to stay signed in or at least adopt for Touch ID. We also can’t see anything related to our membership on the app.
It would be nice to be able access your Barfly membership to be able to: - see what date monthly charge takes place. - see how many FREE blowouts have left. - see which credit card the Barfly membership is currently charging on (and be able to change/update credit card)
Clunky, can't cancel within 2 hours, can't modify, can't book multiple. Doesn't give address....so much is wrong here
I can't select Saturday's on the app. I've had trouble logging in and had to delete and re download the app. I like the DryBar but not the app.
The calendar is flawed in the app so you can't select Saturdays. It needs to be fixed ASAP.
The calendar in the app only shows 4 weeks at a pop...and many months - most, in fact - don't neatly land in a 4-week time period. So if I want to make an appointment for the last week of any month prior to the Sunday of that week, I'm out of luck.
It's a great app, but why can't I see my member services? I'd like to know when my month comes up, when I will be charged next and how many blow outs I have used/ have left!! Please make a new version!!!! I've been using the Dry Bar for over 2 years, would like to stay with you.
The booking part of the calendar will not show Saturdays and Sundays for appointments if your iPhone is set to "zoomed". I would also love the "me and two" options like they are available on a normal computer for booking for you and two friends instead of making individual appointments.
I'm a loyal Dry Bar customer & literally come in at least once a week. As a single mom to a very happy baby and a wannabe "Elle Woods," I'm long on pride but short on time so Dry Bar is perfect: I can do my hair "once" a week AND check emails, write briefs, answer calls ..... play sudoku in the sanctity of a few "free minutes." However, because of my ever changing schedule, sometimes I book an appointment with the best intentions of arriving on time, but life is hectic and I often need to change my time at the last minute. However, if this "decision to change" falls outs the 2 hour cancellation policy than you can't change via the app but instead, must call that annoying outsourcing system you call a help desk... AWW ! Please change the app so that we can make changes directly. Thank you, Busy Mom Who Hates Talking on the Phone
I have an iPhone 6 and after updating the Drybar app to the newest up to date version, the display for the calendar view is cut off. When attempting to book an appointment, the calendar is "zoomed in" and I do not get a complete view of the month. More specifically, the weekend dates are cut off, making it virtually impossible to click on a Saturday for an appointment date. Please fix this issue!!
Good for booking appointments but no confirm prompt when canceling appointments which makes it way too easy to make a mistake and accidentally delete the wrong appointment.
Fix your formatting in the calendar, you can't see Sat & Sun. Also, once you select a date, you should show what date was selected!
Sooo many bugs in this new version. I can't press submit after entering my account info so I can't log in. If you go to "forgot password" you can enter your email address but it won't let you hit submit either. Ugh. Have to use web version.
I love how easy this app makes it to book, view or cancel appointments. The new version is finally more stable & doesn't crash! Yay!
the sizing is completly off. and the calendars are cut off. you can't select a Saturday or Sunday date. please fix it
I can not book a group of three under one appointment. I have to do my girls and I separate. It won't give me directions when I click "Get directions." It doesn't even have a gallery/menu. I can't see the products. This is not a convenient app at all!
They shouldn't even have an app for how useless it is. Would prefer to leave zero stars. Makes me hate the company even more for how difficult they've made it to book appointments.
I love the company and find booking a blowdry easy and painless! However there is no way to change an appointment - I constantly find myself canceling the original one and rebooking a new one. Option to change rather than cancel and rebook would be fantastic!
Love this app but seriously, you have a "modify your appointment" option that doesn't let you modify your appointment. All you can do is cancel it (not knowing if another option is even available - in which case I may not wanna cancel!) please fix this!
DO NOT Book at this location!!!! The Management are horrible to their employees. They need to go back to training or simply be replaced. The way they handle problems in front of customers is so unprofessional. They bad mouth their own employees while customers are around. Its just not ok. I would not book here again.
How sad I couldn't even get passed creating an account on this app- too bad as I'd like to use DryBars services!
This app is awful and the actual blow dry services I have received are even worse
App is useful for showing appointment availability & I love Drybar but it's frustrating that salon addresses are t shown when you're selecting a location. I live in NYC and its full of Drybar locations - showing the address & cross streets would be so much better than ID'ing the locations with neighborhood titles like "Murray Hill" "Midtown East." It assumes we have Drybar locations memorized & requires you to leave the app & google the address. Pretty sure it's the same thing on the website.
This app has no idea what my location is. It also won't let me cancel appointments and closes/crashes randomly. I also can't order products, which is what I really wanted this app for :(
This app doesn't work well at all. You'd do better booking online.
Please fix this app. I used to use it all the time with ease, now that a credit card is required, I try to input the card to get my reservation, but it says error and I have to call a phone number to get help. I haven't had time to deal with it, it is a shame that this does not work anymore as you cannot get anyone on the phone to make a blow out reservation. Please fix this!!!
Takes way more time to attempt to book/app crash/re-attempt (4x) then it does just to call & make an appointment.
To be clear, I've had this app for a few years. I use it semi regularly to book blowouts because I hate being on the phone and for that portion it usually works fine. Two major problems that I'm praying they fix with an update (been going on for months) 1 - location. They can't seem to find my closest location 75% of the time (I live in SoCal) and randomly says "there was a problem finding your location." All of my location settings are activated so the issue seems to be with the app itself 2 - can't cancel appointments. Once booked they can't be changed in the app and they say to call the DryBar number to cancel... Which I don't do because again - I hate the phone and I'm I guess lazy - and then get an email for my no show. Overall, it works but just make sure you know the name of your closest location and don't need to ever cancel or modify your appointment once booked and you should be ok.
Please fix your app. It constantly has bugs and shuts off unexpectedly. I have a card saved on the web, but it won't save on the app, which makes it impossible to book online.
App as shows booking by stylist as an option but it's not. So no way to know what time of day to pick because not knowing if your regular stylist is available makes it pointless to book on the app. Obviously. So it's a huge Bummer to try and find that out. Besides there is no personality in the app. It feels like a dead end wasteland of dark griege. Calling may take longer but the people are nice and they have personalities. Humans make all the atmosphere, while a Dead Grey App deadens the enjoyment of the experience.
I don't understand why this app is so bad. It crashes 50% of the time and just closes/shuts down. You often can't alter appointments for a variety of buggy reasons. I love drybar and hate this app!
Great app. Great service. Love Drybar!
This app does not work at all! I can book but I can't view or change my appointments. What's the point of having an app when it tells me to call customer service instead.
I love this app--I'm able to book blowouts in a jiffy! I love that I'm able to see what appointment times are available. Also, when I'm traveling, the app lets me find the shop closest to me!!
Doesn't work. Try to log in and it tells me to call customer service. Try to book an appt and it says servers are down. "Customer service" is an (apparently) unattended voicemail. Love the blow outs but just call in. This app will frustrate the heck out of you.
Terrible app. Can never find your profile, appointment scheduler crashes, just generally seems to not work correctly. Ever.
The app doesn't recognize my password, even though it's the one I use consistently on their web site and there is no way to change it.
Does not work.
Calendar is blank, so can't select a time for appt since most recent update. Also complains that it cannot locate me.
This used to be a great app but it no longer shows existing appointments. Therefore you can't change or cancel appointments on the app, only book them and then it doesn't show up in the app so there isn't record of it. Makes this app completely useless.